I finally did it.
Quick heads up: this email is about something I’m selling. If that’s not for you right now, no worries, skip it, and I’ll see you in the next one.
If you’re still here, great. I’m so proud of this!
A lot of you found me through The Coaching Loop back in December. That post was about how great managers use one-to-ones differently; not as status updates, but as the primary mechanism for building trust and developing people.
What I couldn’t fit into that post was everything else.
So I built it instead.
ManagerHow is the course and tool you need to give genuinely great 1-2-1s, time after time. Eight modules, an AI coach that knows your team, and a prep tool I now use before every single one-to-one I run.
Let me show you what’s actually inside.
It starts with the moments you recognise.
You ask how everything’s going. They say fine. You know it’s not fine - you can see it in their face. There’s something going on. But they’re not telling you.
That’s not a personality problem. It’s a trust problem. And trust is buildable. Module 4 is entirely about this: how trust actually forms, what psychological safety looks like in practice, and the small moments where you either create it or quietly destroy it.
It teaches real frameworks beautifully.
Most managers listen at Level 1. They hear the words and immediately start problem-solving. Level 2 is hearing how someone feels. Level 3 is hearing the pattern underneath: the belief, the fear, the thing they’re not quite saying.
The difference between a manager who seems effortlessly good with people and one who doesn’t is mostly this: which level they’re actually listening at.
Then it helps you practice, with your actual team and context.
Every module ends with a conversation. Not a quiz. Not multiple choice. The AI puts a real scenario in front of you - something a team member would actually say - and asks you to respond. Then it coaches you on what you wrote.
And it gets personal fast. By module 4, it’s asking you to think about specific people. Who gives you “fine” when you know it’s not fine? Pick that person. Now let’s work on that.
Here’s what an actual exchange looks like.
I showed this to a product manager friend last week. Her reaction was priceless: “This is the future of education, for sure.”
Obviously, I was very grateful and humbled, but I think she’s right. And I still find it remarkable that we live in a world where this is possible. Where you can build something that meets each person exactly where they are, with their real team, their real challenges, and responds like a coach who’s been paying attention. I’ve been building software products for fifteen years, and this is the most excited I’ve been so far.
And before every 1-2-1, there’s this.
Tell it who you’re meeting. It builds you a coaching-style agenda with the right questions, pacing, and focus for that specific person. Five minutes. Walk in prepared every time instead of hoping something useful comes up.
I use this before every single one-to-one I run now. It’s a total game-changer for me.
ManagerHow is $197. One payment, lifetime access. For most of you, it’s an expenseable professional development cost (certainly worth checking with your employer before you pay out of pocket).
And if you go through it and don’t feel like it’s genuinely changed how you show up in your 1-2-1s, email me within 30 days, and I’ll refund every penny. No questions.
Thanks for reading!
Nicky
Not in the market at the moment, but I took a look anyways and just wanted to say that this looks phenomenal and aesthetically beautiful. Well done.